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Network 6

Mission Statement:

To improve the lives of people with or at risk for End Stage Renal Disease by promoting and advancing quality of care.

5-Diamond Patient Safety Program

Missed Treatments

Everything you need to complete this module is right here! Click on the links below to access the necessary tools and resources available for completion of this module.

OBJECTIVE:
To decrease the number of missed treatments due to non-adherence. Non-adherence would be those situations in which the patient had a choice to attend or not attend. Situations such as hospitalization or vacationing at another unit would not penalize the patient.
ACTIVITIES REQUIRED FOR DIAMOND STATUS:
  • Complete an in-service training module on missed treatments/patient non-compliance.
  • Track individual patient missed days.
  • Provide feedback reports to patients indicating the number of days missed and percent of actual treatments received vs. prescribed.
  • Educate patients about the difference between normal kidney function (168 hours/week), dialysis (approx. 12 hours/week), and their actual treatment received.
OPTIONAL ACTIVITIES:
  • Create a game where patients can compete for recognition, nominal prizes/awards, or privileges by not missing treatment.
  • Develop an activity that addresses shortened treatments.
  • Educate staff about barriers to adherence and how to communicate more effectively with patients to encourage change.
TOOLS/
RESOURCES:
MEASURE(S):
  • 100% of staff in-serviced on missed treatments.
  • Decrease the total number of missed treatments by >10%.
  • Sustain the improvement of decreased total number of missed treatments by >10% for at least 3 months

Printer-friendly verison of the Module Requirements List.

After you have completed the Missed Treatmetn module, and have documented the required measures, please complete the Project Reporting Form and submit it to Network office at info@nw6.esrd.net or by fax at 919.855.0753.

 

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