To improve the lives of people with or at risk for End Stage Renal Disease by promoting and advancing quality of care.
TThe Network helps mediate grievances involving patient care in dialysis and transplant facilities. This process involves communication, investigation and encouraging all people involved to work together.
A grievance is a written, verbal, or electronic request for assistance regarding care, treatment or provider issues initiated by or on behalf of an ESRD patient(s).
Grievances are handled as follows:
This brochure serves as a quick reference guide on how to report a grievance with the Southeastern Kidney Council. It is offered in both English and Spanish.